Frequent Asked Questions

MAGIC products
 

How do I know which size to choose?

View the size tables here . For more advice about ordering the right size you can also contact customer service , they can always provide you with good advice. 

How do I wear my new MAGIC Shapewear?

Take a look at this page. If you still have questions about it, then please do not hesitate to contact our Customer Service . 

How do I take care of my new MAGIC Bra?

Take a look at this page. If you still have questions about it, then please do not hesitate to contact our Customer Service . 

How do I wear and take care of my new MAGIC Backless Bra?

Take a look at this page. If you still have questions about it, then please do not hesitate to contact our Customer Service . 


My order

 

How long is the delivery time?

The delivery time is 2 to 5 business days depending on which country the package should be sent to. If one of your items is not in stock, we will let you know as soon as possible. 

What are the shipping costs?

You can buy the shipping country here  find

Can I still change or cancel my order?

In order to ship your order as quickly as possible, your order is immediately picked up by our warehouse and prepared for shipment. It is therefore important to contact customer service as soon as possible (tel: +31 (0) 546 727305) in case you want to change or cancel something.

Can I return an item?

You can return an item within 7 days of receipt. This is not a problem, as long as the item is in the original unopened package and has not been worn. 
Click here to register your return.
We will process the return to your satisfaction as quickly as possible. 

Where's my order?

The regular delivery time is 2 to 5 business days. If you have not received the order within this period then there is probably a slight delay in sending your order. If you have not heard from us 14 days after your order, please contact our Customer Service. Always state your customer and order number.

How long does it take for a product to be back in stock?

Unfortunately, this is difficult to answer. We always do our utmost to have all products back in stock as quickly as possible. You can contact our Customer Service for more information, but often it is also difficult for them to predict! 
 

General questions

 

How do I become a customer of Magic Bodyfashion?

Click on "My account" at the top of the page and then enter your details on the form.

How do I sign up for the newsletter?

Go to the homepage and scroll down. You will see a block with the text 'Subscribe to the newsletter'. You can enter your e-mail address here and then press 'Register'.

How do I know which size to choose?

View the size tables here . For more advice about ordering the right size you can also contact customer service , they can always provide you with good advice. 
 

Payment options

Which payment options can I choose from?

Payments can be made via the BIBIT / RBS Worldpay payment system. Via BIBIT / RBS Worldpay you can use all the usual payment options such as Visacard, Mastercard, American Express and I-DEAL.
 

When will my returns be refunded?

When you have sent your return with the corresponding return number to us, it will take a few days before we receive your return. Once we have received your return, it will be processed immediately and we will refund your return within 5 to 7 business days. For the repayment it is important that we know your IBAN account number & any BIC code.