How do I know which size to choose?
You can view the size chart in every product page. For more advice about ordering the right size you can also contact customer service , they can always provide you with good advice.
How do I wear my new MAGIC Shapewear?
If you have questions about it, then please do not hesitate to contact our Customer Service .
How do I wear and take care of my new MAGIC Backless Bra?
You can find information about the products care on every product page. If you still have questions about it, then please do not hesitate to contact our Customer Service
How can I find the right bra size?
You can read more about finding your right bra size
here.
How to clean our Backless Solutions?
Most Backless Solutions are reusable, but how do you clean and apply them?
Read more about cleaning our Backless Solutions here
!
How long does delivery take?
Your order will be shipped within 2 business days after your purchase, and expect to receive it within 2-10 days (depending on location), however, it can take up to 14 working days during busy peak times. If you have not received your order within 14 working days, please contact our Customer Service (Tel: +31 (0) 546 727305) and quote your customer and order number.
Can I change or cancel my order?
We will process your order as soon as possible after your confirmation. If you would like to change or cancel your order, please contact our Customer Service (+31 (0) 546 727305) as soon as possible after the order has been submitted.
Can I return an article?
From the moment of receiving the products, you have 14 calendar days to cancel the contract. Please go to our Returns page for additional information.
Where is my order?
The usual delivery time is 2-10 days however it can take up to 14 days during busy peak times. If you have not received your order within 14 working days, please contact our Customer Service (Tel: +31 (0) 546 727305) and quote your customer and order number.
How long does it take before an article will be in stock again?
We always do our very best to ensure all Magic Bodyfashion® articles are in stock. If an item is not available at the time of ordering we will endeavor to provide information on the next availability. You can contact our Customer Service (Tel: +31 (0) 546 727305) if you would like to know more about the availability or an article.
How do I register at MAGIC Bodyfashion®?
Click on “My account” on top of this page and fill in your personal details.
How do I sign up to receive the MAGIC newsletter?
Go to the homepage and scroll down where you will find a section “Sign Up for the MAGIC Bodyfashion® newsletter”. Please complete the section with your email address and click on "Sign up".
What payment options are available?
Payments can be processed using the payment system CCV Pay. With CCV Pay you can use the regular payment options including Creditcard, Sofort, Klarna and Ideal.
When will I receive my refund?
After you have sent you return to us quoting the corresponding return number, it can take up to 1-2 weeks to receive your returned items at our office. Upon receipt your returns will be processed as soon as possible and we will refund you within 14 working days. For your refund it is important that you provide details or your IBAN and BIC code account.